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💰 Refund Policy – IPTVBook

At IPTVBook, we are committed to your satisfaction. We offer a 30-day refund policy to ensure you feel confident in your purchase.

🔄 30-Day Money-Back Guarantee

You are eligible for a full refund within 30 days of purchase if:

  • You experience technical issues that we are unable to resolve.

  • You contact our support team and give us the opportunity to troubleshoot the issue.

  • The service is not working on your compatible device, despite following our setup instructions.

🧪 Note: We always recommend starting with our 24-hour free trial before purchasing a plan.

❌ Non-Refundable Situations

We reserve the right to deny a refund if:

  • You changed your mind after activation.

  • Your internet connection, device, or app is incompatible.

  • You refuse to cooperate with our support team during troubleshooting.

  • You use the service for more than 30 days.

  • The request is made after 30 days from the date of purchase.

🛠️ How to Request a Refund

Please email our support team with your order number and a brief explanation of your issue:

📧 Email: [email protected]
📱 WhatsApp: +33644654866

We usually process refund requests within 3–7 business days.

✅ Our Promise

We aim to deliver the best IPTV experience on the market. If for any reason we fail to meet that expectation within the first 30 days, we’ll make it right.

Thank you for choosing IPTVBook.